Mondo Hospitality is a promising name in the hospitality industry. With its three distinctive properties of serviced residences in Dubai, and another one in London, the brand is gaining momentum at a fast pace and setting an impeccable benchmark for others. Furthermore, the company has just been named Best Serviced Apartment Provider, Dubai, 2013, in the Business Destinations Travel Awards.
The awards are designed to showcase companies whose products and services represent the pinnacle of the business travel industry. Unique in travel accolade platforms, the winners are chosen not by a select panel of judges but by a vast and diverse cross-section of primary users and purchasers of corporate travel.
The makeup of voters includes corporate travel executives and company travel buyers from Fortune 500 companies, MICE solution providers, members of the Association of Corporate Travel Executives (ACTE), as well as other influential members of the business travel community.
Beyond the competition
On being asked what distinguishes Mondo Hospitality from the main competition, Nila Pendarovski, Managing Director, said: “We are a boutique hotel management company that tailors services to the needs of each stakeholder – associates, guests, investors and owners – through tailored hotel management solutions.”
In the past year, Mondo Hospitality has seen impressive developments and progress, enabling the company to raise the level of its products and services. Pendarovski said: “We have implemented a different set of amenities, CO Bigelow, an organic apothecary product; we are addressing our guests personally on all e-channels; we have improved services significantly and have moved up more than 50 places in all e-evaluations, such as bookers.com and TripAdvisor. Our staff members are trained to personalise service and they are doing so on a continued basis. They are empowered to make decisions, thus providing best results to the end user.
We are a boutique company that tailors services to the needs of each stakeholder
“Mondo’s vision is that we are passionately committed to delivering outstanding guest experience in all spheres,” continued Pendarovski. “Our mission is built on professionalism, discipline and experience; we will work passionately to maximise value for our guests, employees and investors. We are committed to an entrepreneurial approach to business that profitably delivers best-in-class serviced residences, in ideal locations that ensure the success of the property.”
In this time of heightened awareness of global warming and high demand for corporate social responsibility, Mondo’s commitment to sustainable practices has been very apparent in the past year. Pendarovski said: “We have changed all lights to LED lights, we are recycling all waste including all guest room waste, we are promoting waste recycling among our team by recycling batteries, plastic, etc. We have team meetings to further promote ideas, for example, adding organic food to our menus, and much more.”
For guests and owners
Mondo Hospitality is a one-stop shop service provider for investors in, and owners of, hotels and serviced residences. The company is a market leader and a full Hotel Management Company registered with Dubai Government and vetted by Dubai Tourism and Commerce Marketing. It is also a fully fledged Hotel Management Company in London.
Mondo Hospitality’s service is as simple as it is effective. For property owners, it takes on the responsibility of running their properties and making them profitable. Mondo does this by delivering best-in-class serviced residences in premium, accessible locations. For guests, the company offers a fantastic range of exquisitely appointed, stylish and fully furnished modern residences, in ideal places, to suit every taste and budget. Mondo Hospitality’s accommodation has been designed and fitted to the highest industry standards, with ease and convenience in mind.
